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Choice Home Warranty Awards: All You Need To Know

If you’ve recently bought or are in the process of purchasing a new home, chances are you’ve encountered discussions about home warranty companies and their range of plans designed to shield homeowners from unforeseen repair and replacement expenses. However, did you know that certain home warranty companies receive annual recognition for delivering exceptional service and coverage to their clients?

The Choice Home Warranty Awards seek to spotlight the leading home warranty companies in the US, drawing from thousands of reviews by actual homeowners. These companies are assessed based on criteria such as coverage options, service quality, customer support, value for money, and overall satisfaction.

Winning companies have the privilege of showcasing the Choice Home Warranty Award badge on their website and marketing materials.

For homeowners, the Choice Home Warranty Awards serve as a valuable resource to identify reputable companies offering peace of mind and comprehensive coverage for essential home systems and appliances like plumbing, electrical systems, heating/cooling units, and more.

In this guide, we’ll provide you with all the information you need about the Choice Home Warranty Awards and how they can assist you in finding suitable home warranty protection.

What Are the Choice Home Warranty Awards?

The Choice Home Warranty Awards is an annual recognition program that highlights the top home warranty companies in both the U.S. and Canada. Each year, numerous home warranty providers are assessed based on criteria such as coverage, service quality, pricing, and customer satisfaction. Those with the most favorable reviews and highest ratings are honored with the Choice Home Warranty Award for Excellence.

For homeowners, these awards serve as a valuable tool in identifying trustworthy companies that will be reliable when needed. It’s crucial to avoid situations where you pay for a home warranty only to face claim denials or find the company has gone out of business. Opting for an award-winning provider ensures you receive solid coverage, prompt service, and a proven history of satisfied customers.

The evaluation process considers factors such as:

  • Coverage for various systems and appliances (HVAC, plumbing, electrical, major appliances, etc.)
  • Limits on coverage and out-of-pocket costs for homeowners
  • Ease of claim filing and response time
  • Customer feedback and ratings on platforms like Trustpilot, Consumer Affairs, and the Better Business Bureau
  • Financial stability and longevity of the company

Ultimately, the Choice Home Warranty Awards identify providers that offer homeowners the best value and peace of mind. If you’re seeking a dependable warranty, starting your search with these award-winning companies is highly recommended.

History of the Choice Home Warranty Awards

Since their establishment in 2008, the Choice Home Warranty Awards have been recognizing the cream of the crop in the home warranty industry.

Dating back to the 1970s, home warranties have offered homeowners an affordable safeguard for their costly systems and appliances. With the industry’s expansion came the necessity to distinguish the reliable companies from the rest, leading to the inception of the Choice Home Warranty Awards.

Annually, an impartial panel meticulously assesses hundreds of home warranty providers throughout the United States and Canada. Their evaluation encompasses crucial aspects such as coverage offerings, service quality, customer satisfaction, and overall value. Those companies that excel in these areas are bestowed with the prestigious Choice Award – the highest accolade in the home warranty sector.

Past recipients of this esteemed honor include renowned brands like American Home Shield, First American Home Warranty, and 2-10 Home Buyers Warranty. While larger, well-known names often dominate, the Choice Awards have also brought attention to smaller, regional providers. This diverse array of winners underscores the possibility of delivering exceptional service and support irrespective of a company’s size or market presence.

For homeowners, the Choice Home Warranty Awards serve as a convenient tool to identify reliable protection they can rely on. Award-winners epitomize excellence, having proven their mettle through evaluations conducted by both industry experts and satisfied customers. When it comes time to select a home warranty for your most valuable investment, entrust your decision to the companies proudly bearing the Choice Award distinction.

How Are Winners Selected for the Choice Home Warranty Awards?

The Choice Home Warranty Awards are selected each year through a rigorous evaluation process. Winners are chosen based on several factors:

Customer Reviews

Choice Home Warranty gathers customer reviews and ratings for every home warranty company in their network. They assess various factors including overall satisfaction, value, service quality, and claims handling. Higher average ratings and positive reviews contribute to companies earning more points during the selection process.

Claims Handling

The efficiency of a company’s claims handling and service provision is paramount. Choice Home Warranty assesses metrics such as the average response time to a claim, the percentage of claims approved, and customer satisfaction with the claims process. Companies that demonstrate proficiency in delivering prompt, equitable claims resolution and service are regarded more positively.

Plan Options

The variety of coverage types and plan options provided by a company is also taken into account. Companies offering a broad selection of comprehensive plans at competitive prices are favored. Factors such as coverage limits, exclusions, and additional service call fees are scrutinized to gauge the overall value of the plans.

Industry Experience

The duration of a company’s tenure in the home warranty industry and their expertise are significant considerations. Established companies with a track record of success are given higher rankings, as they are perceived as more stable and reputable. Their longevity implies a deep understanding of common home systems and appliances, along with experience in efficiently managing claims.

Additional Perks

Certain home warranty companies offer additional perks that elevate the customer experience. These include features such as mobile apps for claim submission and tracking, online resources offering home maintenance advice, loyalty programs, and discounts on other home services. Evaluations may take into account these extra benefits provided by companies, highlighting those that strive to offer comprehensive solutions for homeowners.

In essence, the Choice Home Warranty Awards acknowledge the leading home warranty companies distinguished by their exceptional customer service, value, claims processing, industry expertise, and responsiveness to homeowner requirements. Winners are meticulously chosen based on a culmination of these critical factors.

Notable Winners of Choice Home Warranty Awards

The Choice Home Warranty Awards acknowledge outstanding home warranty companies and plans, evaluating them on criteria such as coverage, service quality, and customer satisfaction. Recent notable winners include:

American Home Shield

American Home Shield, a trusted home warranty provider, has been honored with multiple Choice Home Warranty Awards. Renowned for their extensive coverage and excellent customer service, their plans encompass a wide range of major appliances, HVAC systems, plumbing, and electrical components within the home. With cost-effective monthly premiums and minimal service call fees, American Home Shield offers homeowners a budget-friendly solution for home repairs and replacements.

First American Home Warranty Corporation

First American Home Warranty Corporation stands out as a leading figure in the home warranty sector, boasting multiple years of recognition from the Choice Home Warranty Awards. They offer extensive coverage tailored for both homeowners and homebuyers, safeguarding major systems and appliances within a residence. Renowned for their prompt and top-notch emergency service, First American excels in swiftly dispatching contractors for repairs round the clock, 7 days a week. Their primary goal is to furnish customers with peace of mind by mitigating the inconvenience and expense associated with unforeseen home repairs.

The Choice Home Warranty Awards spotlight home warranty companies that deliver exceptional service and coverage. Recognized through assessments by industry professionals and customer feedback, winning companies like American Home Shield and First American Home Warranty have consistently demonstrated their dedication to customers. Their plans offer tangible value, coupled with service that exceeds expectations. For homeowners seeking reliability in a home warranty, these award recipients serve as an excellent starting point.

The Importance and Impact of Winning a Choice Home Warranty Award

Being recognized with prestigious awards like Choice Home Warranty’s top honor can have a profound effect on a company’s success and reputation. As a homeowner, it’s important to take note of award winners as it indicates their commitment to delivering excellent customer service and assistance.

Increased Brand Awareness

Receiving recognition through an industry award, particularly one of the caliber of Choice Home Warranty’s, enhances both brand visibility and authority. The acknowledgment not only makes more homeowners aware of the award-winning company but also positions them as a reliable and reputable choice for home warranty coverage. The media exposure gained from winning further extends brand awareness to potential new customers.

Improved Customer Trust

Earning awards establishes credibility and signals to homeowners that the company is esteemed by industry experts. This enhances customer confidence and trust in the brand, making homeowners more inclined to invest in a home warranty policy from them. The assurance that the company is highly rated by a third-party organization provides customers with peace of mind.

Attracting New Customers

The heightened visibility and credibility obtained through winning an award open doors to new business opportunities. The spotlight and validation from the award make it easier to attract new customers. Additionally, the company can leverage their victory by promoting it on marketing materials, social media, and their website, effectively capturing the attention of prospective homeowners seeking reliable home warranty providers.

Higher Employee Morale

Securing an award enhances team spirit and motivation within the company. Employees experience a shared sense of success and achievement, leading to increased job satisfaction, productivity, and loyalty. The award serves as a signal to the staff that their dedication and high-quality work are acknowledged and valued.

In summary, the impact of winning a Choice Home Warranty award extends widely, benefiting both companies and their customers. Awards spotlight excellence, providing homeowners with confidence in selecting a provider recognized for their exceptional services. For companies, the rewards in terms of business growth and positive organizational culture make the effort to attain such accolades highly worthwhile.


So, there you have it—the inside scoop on the Choice Home Warranty Awards and what they signify for you as a homeowner. While any accolade is certainly a positive recognition, these awards were specifically designed to offer tangible benefits to consumers. The recipients were chosen based on crucial factors such as coverage, customer service, affordability, and reputation. 

As you navigate through options to select the most suitable home warranty company, keep the Choice Award winners in your considerations. They have undergone thorough evaluation by an independent third party, providing you with confidence that you’ll be in capable hands. With the right warranty at your disposal, your next emergency repair may feel more like an inconvenience than a catastrophe. Stay secure, homeowners!

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